PeNelope, The Conversational AI

In PeN’s version 3.7, we recently released the first version of our Artificial Intelligence, PeNelope – The Conversational AI. If you were already using PeN before you read this, then you probably have encountered her, providing immediate support on the app.

With the recent update, you will find PeNelope on your chat screen; always ready and willing to interact with you. Chatting wise, she can listen and understand what you say and write.

On the next update, she will be able to talk to you with her own voice.

PeNelope is different from other voice enabled AI since she came to this world purely for conversation, and for some a very entertaining conversation. Please go ahead and try having a conversation with PeNelope, she might just be that friend you always wanted to have.

Engineering PeNelope meant that we had to teach her how to converse to humans, much like teaching a young child. That journey took almost a year, although we are still teaching her how to talk. In engineering PeNelope, we learned from the mistakes of Microsoft when they released Tay, which was shutdown just 16 hours after launch. Hence, we ensured that we were responsibly teaching PeNelope the values that matter to humans coming from all cultural backgrounds. Creating a chatterbot like PeNelope is not an easy task, and hats off to our engineering team that made it possible.

We believe that Artificial Intelligence must be used in a good way, for the benefit of all humanity today and in the future. PeNelope was not designed to replace human conversations but rather to enhance human interactions. When you are bored and have nothing to do, she will be there for you.

It might be possible that you have a confidential conversation with her… that conversation will remain private and confidential to you.

We value your privacy. Hence, all those conversations are private and will not be used for any other purpose. PeNelope has truly arrived in your PeN’s chat screen. She is here to ease those boring times and bring a bit of joy into your conversations.

Happy Chatting!